Privacy Policy

CANIGENE – PRIVACY POLICY

1. INTRODUCTION At CANIGENE, operated by Gets Group, MB, we take your privacy and your dog’s genetic data seriously. This Privacy Policy describes how we collect, use, and protect your personal and genomic information when you visit our site and use our services.

2. INFORMATION WE COLLECT

  • Personal Information: Name, email, shipping address, and payment details (processed securely via Shopify Payments/Stripe).

  • Biological Information: Your dog’s DNA sample provided via our test kit.

  • Genetic Data: The digital data generated from analyzing the DNA sample.

  • Pet Profile: Information about your dog (breed, age, weight) provided by you to personalize the recommendations.

3. HOW WE USE YOUR DATA We use your information strictly to:

  • Process and ship your orders.

  • Perform genomic laboratory analysis to generate your dog's report.

  • Scientifically formulate and personalize your Longevity Foundation Chews and Targeted Health Support Drops.

  • Communicate updates about your results or subscription.

4. GENETIC DATA PROTECTION 

  • No Sale of Data: CANIGENE does not sell, rent, or lease your dog’s individual genetic data to third-party marketers or insurance companies.

  • Laboratory Partners: We share the biological sample with our partner laboratories solely for the purpose of genetic testing. These partners are contractually bound to protect your data and are prohibited from using it for any other purpose.

  • Anonymized Aggregation: We may use de-identified, aggregated data (which cannot be linked back to you or your pet) for internal research to improve our longevity formulas.

5. THIRD-PARTY SERVICES To provide our service, we use trusted third parties:

  • Shopify: Our e-commerce platform.

  • Payment Processors: Shopify Payments/Stripe.

  • Shipping Carriers: To deliver your kits and supplements.

  • Google/Meta Analytics: To understand site traffic (you can opt-out via browser settings).

6. DATA RETENTION We retain your dog’s genetic profile to provide ongoing personalized recommendations and updates as new genomic research becomes available. You may request the deletion of your account and genetic data at any time by contacting us.

7. YOUR RIGHTS (GDPR & CCPA) Depending on your location, you have the right to access, correct, or delete your personal data. As a Lithuanian-based company (Gets Group, MB), we comply with GDPR standards, offering high-level protection regardless of your location.

8. SECURITY We implement industry-standard security measures, including SSL encryption, to protect your data during transmission and storage.

9. CHANGES TO THIS POLICY We may update this policy from time to time. Any changes will be posted on this page with an updated "Effective Date."

10. CONTACT US For any privacy-related questions or to request data deletion, contact: 📧 info@canigenedna.com